Gat99 Terms and Conditions

1 General Provisions

Gat99 (hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming service provider. gat99By using the website, mobile app, or any of our services, you are considered to have fully accepted these Terms and Conditions.

These terms were prepared with Bangladeshi users in mind. However, in the event of any interpretive dispute, the English version shall be considered the definitive version.

Applicability

These Terms and Conditions gat99These terms apply to all services, including slot games, fish games, bingo, Live Casino, Sports Betting, and any new services added in the future. By registering on the platform, you confirm that you have read and understood these terms and agree to abide by them.

2 Account Registration & Eligibility

Age Requirement

gat99You must be at least 18 years old to open an account. Minors are strictly prohibited from using this platform. We may request valid ID at any time for age verification purposes. Any account registered with a false age will be immediately closed and the remaining balance will be forfeited.

Single Account Policy

Only one account is allowed per person, household, or device gat99 Only one account is permitted per person. If multiple accounts are found under the same individual, all accounts will be closed and all bonuses will be forfeited.

Accurate Information Required

You must provide accurate and complete information at the time of registration. Incorrect details in your name, date of birth, address, or phone number may cause issues during account verification and could result in withdrawal delays.

• Full Name: Your name must match exactly as it appears on your National ID or passport.
• Mobile Number: An active Bangladeshi phone number is required.
• Payment Method: The name on your payment account must match your registered name.

Account Security

You are solely responsible for keeping your password and login credentials confidential. Sharing your account with anyone else is prohibited. If you suspect unauthorized access, contact our support team immediately.

3 Deposit & Payment

gat99The following payment methods are currently available:

• Mobile Banking — Instant deposit, minimum BDT 100
• Nagad — Instant deposit, minimum BDT 100
• Rocket — Instant deposit, minimum BDT 200

Deposit Limits

The minimum deposit amount is BDT 100 and the maximum single deposit is BDT 50,000. The daily deposit limit is BDT 100,000. Higher limits apply for VIP members.

Payment Verification

Always save your transaction reference number when making a deposit. If your deposit is delayed for any reason, contact our support team with the reference number. Deposits are typically credited within 30 seconds to 5 minutes.

4 Withdrawal Policy

gat99 To withdraw winnings, certain conditions must be met. Keep the following points in mind to ensure a smooth withdrawal:

• Full account verification (KYC) must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is BDT 500.
• Any balance earned from a bonus must meet specific wagering requirements before it can be withdrawn.
• Withdrawal requests are typically processed within 24-48 hours.
• Withdrawals may only be made through registered payment methods.

Withdrawal Rejection

In the following circumstances gat99 We reserve the right to decline withdrawal requests if: the account has not been verified, fraud is suspected, bonus terms have not been met, or the account is currently suspended.

5 Bonuses & Promotions

gat99Bonus offers provide players with added value. However, each bonus comes with specific terms and conditions that must be followed.

Welcome Bonus

New members can receive a Welcome Bonus of up to 150% on their first deposit. To withdraw this bonus, the combined total of deposit and bonus must be wagered 15 times. The Welcome Bonus applies once only.

Reload Bonus

The Weekly Reload Bonus applies to deposits made Monday through Saturday. This bonus carries a 10x wagering requirement.

General Bonus Terms

• Bonus balance cannot be withdrawn directly.
• Bonuses have a set expiry period, typically 7 days.
• Multiple bonuses cannot be active at the same time.
• If bonus abuse is suspected, the bonus will be forfeited.
• Whether a bonus applies to specific games will be stated in the offer details.

6 Gaming Rules

gat99All games on the platform are powered by software from licensed third-party game providers. Game outcomes are determined by RNG (Random Number Generator) technology and are completely fair and unbiased.

Finality of Game Results

Once a game is completed, its result cannot be changed. If a game is interrupted mid-session due to a technical issue, gat99Results will be determined based on the platform's log system.

Technical Issues

Any losses caused by internet disconnection or device-related issues during a game gat99 not liable. However, appropriate compensation will be considered in the event of server-side errors.

Maximum Bet Limit

Each game has a maximum bet limit. When playing with a bonus balance, the maximum bet per round is BDT 500. Exceeding this limit may result in bonus cancellation.

7 Prohibited Activities

The following activities gat99The following are strictly prohibited and will result in permanent account closure:

• Fraud & Deception: Any form of fraud, hacking, or software manipulation.
• Money Laundering: Using the platform to launder illegal funds.
• Multiple Accounts: Opening multiple accounts to claim bonus benefits.
• Automation: Using bots, scripts, or automated software to play games.
• Third-Party Accounts: Using another person's account or allowing someone else to use your account.
• VPN Abuse: Using a VPN to access the platform from a restricted region.
• Bonus Abuse: Attempting to exploit bonuses by circumventing their terms.

8 Account Suspension & Closure

gat99 The right is reserved to temporarily suspend or permanently close a user's account at any time and for any reason. Under normal circumstances, the user will be notified in advance.

Reasons for Account Closure

• Violation of these Terms and Conditions.
• Failure to pass KYC verification.
• Account has been inactive for an extended period (12 months).
• You have submitted a voluntary account closure request.
• Due to legal obligations.

Inactive Accounts

Accounts with no activity for 12 months will be marked as inactive. A monthly maintenance fee of BDT 100 or 10% of the total balance (whichever is lower) may be deducted from inactive accounts. To reactivate your account, please contact support.

9 Limitation of Liability

gat99 its services are provided on an "as is" basis. Our liability for any direct or indirect loss arising from use of the platform is limited.

We are not liable if

• Your game session is interrupted due to a lost internet connection.
• Transactions may be delayed due to issues with third-party payment providers.
• Service is disrupted due to an issue with your device or operating system.
• Services may be temporarily unavailable due to unexpected technical issues.
• You have shared your login credentials with another person.

However gat99If any loss occurs due to our own server or system issues, we will consider appropriate compensation.

10 Responsible Gaming

gat99 believes gaming should be a form of entertainment, not addiction. We encourage all members to play responsibly.

Benefits of Self-Restriction

You may use any of the following options at any time:

• Deposit Limits: Setting daily, weekly, or monthly deposit limits.
• Session Limits: Setting limits on continuous gaming sessions.
• Temporary Break: Temporarily suspending your account for a set period.
• Self-Exclusion: Enrolling in a long-term self-exclusion program.

For more details, visit our Responsible Gaming View page.

11 Privacy & Data Protection

gat99Protecting your personal information is our top priority. Our Privacy Policy details exactly how we collect, use, and store your data.

Purpose of Data Use

• Account verification and identity confirmation.
• Payment processing and fraud prevention.
• Providing customer support.
• Compliance with legal and regulatory obligations.
• To improve our services and deliver a personalized experience.

Sharing Information with Third Parties

Your personal information is never sold or rented to third parties. Limited data may be shared only with payment processors or legal authorities when required.

For more details, visit our Privacy Policy Read.

12 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We aim to resolve all complaints within 48 hours.

Complaints Process

• Step 1: Contact support via live chat or email to report the issue.
• Step 2: Our support team will provide an initial response within 24 hours.
• Step 3: Complex cases will be reviewed by a senior team and a final decision will be communicated within 72 hours.

If you are not satisfied with the support team's decision, the matter may be referred to an international gaming mediation body for resolution. gat99The laws of the licensing authority apply to all disputes.

13 Changes to Terms & Conditions

gat99 These terms and conditions may be updated at any time. Users will be notified in advance of any significant changes via email or through the platform.

Even after changes gat99Continued use of our services will be taken as acceptance of any updated terms. We recommend visiting this page regularly to stay informed.